Privacy Policy

• Data Collected

• Personal Information You Provide

• • Name
• • Email address
• • Billing or postal address
• • Phone number (if provided)
• • Any other data submitted through account registration, forms, support requests, or service usage

• Automatically Collected Information

• • IP address
• • Browser type and language
• • Operating system
• • Request logs and timestamps
• • Device and network details

• Cookies and Tracking Technologies

• • Maintain sessions
• • Remember user preferences
• • Enhance website performance

Cookies are stored on your device and may be disabled via browser settings, although this may affect functionality.

• Use of the Data

• • Deliver and manage services
• • Respond to support requests
• • Process payments
• • Prevent fraud and abuse
• • Improve service performance and security

We do not sell your personal data to third parties. We only share it under limited, legitimate circumstances.

• Sharing of Data

• • Payment Gateways: (PayPal, Stripe, NowPayments, Coinbase Commerce)
• • Login Integrations: (e.g., Google login)
• • Legal Compliance & Disputes: Including law enforcement in India or the hosting country

• Cookies

• • Recognize returning users
• • Store language or display preferences
• • Improve security and site analytics

• Security

• • Data encryption where applicable
• • Secure server environments
• • Limited access to personal data by staff

While we take strong precautions, no system is 100% secure. We are not liable for breaches outside our control.

• Accuracy of Information

You must provide accurate information. Submitting false data (e.g., fake names, invalid emails) may result in service termination without notice.

• About Children

Our services are not intended for children under 13. If we learn we have collected such data, we will delete it promptly.

• Chargebacks

If a chargeback is initiated, we may provide data (logs, billing records, credentials, etc.) to resolve the dispute with the payment processor.

• Legal Complaints

We comply with valid legal processes such as court orders, law enforcement, and DMCA notices from India or server jurisdictions. Regardless of your location, by using our services, you agree that all legal matters, disputes, and proceedings will be governed exclusively by the laws of India, and handled under the jurisdiction of the courts in Noida, Uttar Pradesh.

• Data Deletion

To delete your data, open a support ticket. We will remove as much data as possible within 30 business days, retaining only what's needed for fraud prevention, tax, or security.

• Changes to This Policy

We may update this policy at any time. Significant changes will be announced via email or your client dashboard.

• Contact Us

For privacy-related questions or data requests, contact us through Discord or email us at: support@skyrain.cloud